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We recently completed our fourth house with Arden Vale spanning a period of 27 years. We sincerely thank Hugh, Tim, Greg, Ben and the team for their exceptional customer service on what was a challenging narrow allotment project. As was the case with our three previous houses, we are absolutely delighted with the finished product that captured all the traditional benchmarks of their business; service, quality finish and uncompromising standards that the Arden Vale brand is known for. The same standards that made them our choice of builder for our first home all those years ago remain as a very solid foundation of their business today.
Tony & Suzanne Geitz
I did my 4 year apprenticeship at Arden Vale Homes and I’m so grateful I did! absolutely fantastic builders I would reccomend them to anyone thinking of building. Quality is number one priority along with speed and efficiency. They can certainly assure a fast and quality build. 5 stars for sure!
As first home builders, Arden Vale Homes made the whole process seemless and enjoyable. We would say their communication is impeccable and all questions were warmly welcomed.
They were eager to create our unique dream home and have excellent attention to detail.
We would recommend them to anyone wishing to build.
Clinton and Alana
Being a custom designed build in Goondiwindi we were surprised at the affordability and eagerness shown, compared to every other quote and company, which hasn’t compromise quality as a lot of people often speculate.
We loved the information pack with clear instructions and time frames to get us on time with their schedule.
Following these instructions, that allowed ample time, we could choose everything we wanted to either stay in budget or be a little flexible and the rest went from there.
They were always only a phone call away to answer questions and all their tradesmen were always on time and in contact.
We loved being able to access the home after lock up to see progress and were encouraged to pass on anything we weren’t happy with, which was never the case.
All of the workmanship was impeccable.
We would most certainly recommend Arden Vale to any friend or family member looking to build and would definitely use them if we get the desire to build again.
Thank you very much Tim, Terry, Ben, Greg, Adrian and Wendy at Arden Vale and of course all of the workers who Wade the trip out to work on our home. It has been an absolute pleasure!
Take care 🙂
Talisa and Tim
Robert & Amanda Ruhle
Yours in trust,
Gary and Heather Kowaltzke
Given the distance difficulties I had – I cannot speak highly enough of the service, and the building standard they have provided.
Arden Vale notified construction time frames which were far superior to what we are used to in CQ, and reliably stuck to them all the way. They made selection extremely easy – some parts like door handles and cornices with themselves, and as I didn’t have time to search out all internals/colours etc – referred to a couple of external trusted advisors to assist me- who I found to be equally as professional. Their tradesmen always contacted me personally from onsite if in doubt on any matters, and I felt a strong sense of trust with their advice – which proved well founded.
The finish and quality of the home has been great. As we have now on sold the home – I needed to contact Arden Vale a couple of times (months after completion) to clarify questions and get some paperwork I misplaced. They were as helpful and as prompt as the day I walked in. All round – a great business to deal with, having an excellent service and a real quality culture which is hard to find in many businesses.
I wouldn’t hesitate to recommend them to anyone choosing to build.
Thank you for making my dream a reality.
Don & Helen Wagner
Being invloved in a retail business myself, I realise that dealing with customers and their specific needs is not always easy, and that all to often, their demands can be difficult and or unrealistic. Good service is expected from all, but appriciated for a job well done is not as common place as it should be. In our particular instance we were always treated with the greatest of respect, with all of our questions and concerns promptly and professionally dealt with, irrespective of how mundane they may have been. Throughout the whole process we felt that all of Arden Vale’s efforts and resources were being applied to our project and to keeping us happy, which can only be commended. I would like to make special mention to Tim, Jeff & Terry’s efforts. Tim in particular guided us through the whole process with distinction and in many instances gave us good sound advice that has saves us significant amounts of time and money. We now look forward to settling in to our new house and continuing your good work by turning it into a happy home.
S. & K.
I had my first experience of purchasing a property off-the-plan with Arden Vale Homes. Hugh Begg & his team were extremely professional, reliable and efficient with their services. They addressed any concerns I had, as promptly as possible, and always went out of their way to reassure me of the resolutions. I was most impressed with Hugh’s integrity when he informed me after the Final Completion Stage, that there would be an additional refund to me for Infrastructure costs, which were not required. I wouldn’t even have known about this, if he hadn’t mentioned it. The property was completed on schedule and the quality was excellent.
Director Redwood Property Investments Pty Ltd
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17 Long Street, Rangeville Queensland 4350 PO Box 7337 Toowoomba South, Queensland 4350
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332 Ramsay St, Middle Ridge, Toowoomba, Queensland 4350
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